PRIVACY POLICY

1. Overview
At STIR PSYCHOLOGY, your privacy is a top priority. We are committed to protecting the personal information of all visitors, clients, and users of our services, whether located in Canada or abroad. This policy outlines how and why we collect, use, store, and protect your personal data.
2. What We Collect & Why
We may collect the following types of personal information:

• Name & Contact Information (e.g., email, phone number)

• Billing Details (e.g., address, invoicing information)

• Demographic Information (e.g., age, gender, location – when voluntarily provided)

• Communication History (e.g., session notes, inquiries, emails)

Purpose of Collection:

• To communicate with clients and respond to inquiries

• To provide and bill for psychological services

• To support clinical operations and client care

• To assess and improve our service offerings and marketing (based on anonymous trends)

All personal information is collected in accordance with applicable privacy laws in Canada (e.g., PIPEDA, Alberta’s Health Information Act if applicable).
3. Storage & Security
We are committed to safeguarding your personal information. Any physical files that contain sensitive or confidential information (such as client records, consent forms, or assessment results) are stored securely in a locked filing cabinet.
Electronic personal data is stored in a secure, encrypted database and accessible only by authorized team members of STIR PSYCHOLOGY. We use industry-standard security protocols to protect against unauthorized access, misuse, or disclosure of your data.
Despite these efforts, no system is 100% secure, and we cannot guarantee protection from cyberattacks, data breaches, or other unforeseen events. By using our website and services, you acknowledge and accept this risk.
4. Cookies Policy
Our website uses cookies and similar technologies to enhance user experience, monitor site performance, and gather anonymized usage data.
Cookies help us:

• Understand how visitors interact with our site

• Remember your preferences for future visits

• Improve site functionality

You can adjust your browser settings to refuse cookies or notify you when they are being used. Please note this may affect the functionality of the site.
5. Third-Party Sharing
We do not sell, rent, or trade your personal information to any third parties.
We may share information with:

• Service providers (e.g., payment processors, secure software platforms) as needed to deliver services

• Legal authorities if required by law or court order

All third-party providers we use are contractually obligated to comply with privacy regulations and safeguard your information.
6. Your Rights
You have the right to:

• Access your personal information

• Request corrections or updates

• Withdraw consent for future use (subject to limitations based on therapeutic or legal obligations)

• Ask how your information has been used or disclosed

To exercise your rights or inquire about your data, contact us at contact@stirpsychology.com
7. Policy Updates
This policy may be updated periodically. We encourage you to review it regularly to stay informed. Any significant changes will be communicated via our website or email where applicable.
8. Contact Us
If you have questions or concerns regarding this policy or how your information is handled, please contact:
STIR PSYCHOLOGY Unit #140, 363 Sioux Road Sherwood Park, AB  T8A 4H2
Contact@STIRpsychology.com